Contact Information


FLOKATI RUGS:
134 Bay ST
JERSEY CITY NJ 07302
telephone: 1-800-844-5345
email: info@flokatirug.net

To order, click here.

Call 1-800-844-5345

Return Policy


Our return policy

  • Flokati and Designer rugs will gladly accept any return within 14 days. (After you receive your order)
  • All purchases are guaranteed 100% for quality and workmanship.
  • There are NO STOCKING FEE'S for returning a rug or pillow- unless it is a custom order.
  • Shipping cost is the buyers responsibility with regards to returns.
  • Please call Customer Service at 1-800-844-5345 before you return your rug/pillow to insure proper credit.

    • ** A re-stocking fee of 20% will be applied to any custom order that is returned. Custom orders are orders that are not stock sizes or colors and must be custom ordered from our factory.

    Be sure of the color you want by asking for a free swatch Click here to order a swatch

    Call Customer Service: 1-800-844-5345

    Email us: info@flokatirug.net


    Click here to order RECTANGULAR FLOKATI RUGS.
    Click here to order ROUND FLOKATI SHAG RUGS.
    Click here to order FLOKATI SHAG PILLOWS.
    Click here to order SPECIALS AND PROMOTIONS.